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Terms and Conditions
The terms and conditions apply to the supply of all goods sold by Total Supplies to the customer.
Consumer Guarantees Act
If the goods have been acquired for business purposes the terms of the Consumers Guarantees Act 1993 shall not apply. The only warranty offered by Total Supplies is the manufacturers warranty accompanying the goods and in no event shall the liability for direct or consequential damages exceed the price paid for the goods.
All prices exclude Goods and Services Tax (GST) and freight and are in New Zealand dollars only, Total Supplies reserves the right to update prices, specifications and policies at any time without notice. We make great efforts to ensure the prices and specifications of our goods are as accurate and as up to date as possible. However, given the nature of the goods we supply, the availability, price or specifications of goods can change rapidly. We therefore accept no liability should any of the goods be unavailable or if prices or specifications differ from those presented on this web site.
A request to return goods must be submitted within 7 days from the date of supply. If the goods have been accepted (for credit or refund at the sellers discretion) they must be returned at the buyer's expense in original condition and packaging with the original invoice. Any goods that the seller has agreed to a return may incur a restocking fee of up to 15% off the initial invoiced price. Please Note: Choose your product carefully as once opened we wil not accept any returns unless they have become faulty.
OEM manufacturers brand names and logos are registered trade marks of their owners and have no association with or make any endorsement of the products and services provided by Total Supplies.
All prices are in New Zealand Dollars and are exclusive of GST. Payment must be made in cash, cheque (made out to Total Supplies) or credit card prior to delivery of your order, unless we agree otherwise in writing. Although every effort has been made to ensure all details and pricing is correct we do not take any responsibility for errors or omissions. All prices will be as at the date of delivery. However, given the nature of the goods we supply, availability, price and specifications can change rapidly. We therefore accept no liability should any of the goods become unavailable, prices or specifications change from those presented on this website. However we will endeavour to advise of any changes before dispatch of goods. Ownership of goods sold by Total Supplies does not pass to the purchaser, until payment is received in full.
Delivery Free * New Zealand wide.
*Orders over $60.00 plus gst delivered to Metro addresses will be freight free . For urgent service or bulk items (ie. computer printers), additional freight charges may apply. For all deliveries , regardless of dollar value , to Rural Delivery addresses a $4.00 plus gst freight charge will be added to the Invoice . All deliveries are shipped either via NZ Couriers , Courier Post or Fastway generally overnight to the main centres . All claims for shortage or damage during delivery must be made to Total Supplies within 7 days of the date of delivery. Where products appear to be damaged or missing you must contact us immediately. We will make every effort to ensure delivery of products is on time, but will not be liable to you for any loss or damage arising in any way from delay in delivery. The Name Total Supplies and our GST registration number will appear on your Invoice and Statement.
If you would like to cancel your order before it has been shipped, please get in contact with us as soon as possible by phoning 0800 834 778 or email us through the contact us page. A full refund will be issued to the same credit card used on checkout.
Volume purchasing attracts further discounts. If your particular product is not listed, please phone. If you wish to open a 20th of the month trading account, please contact the team on 0800 834 778 I/We shall pay or reimburse to you all costs and/or expenses incurred by Total Supplies in instructing a solicitor and/or debt-collecting agency to recover any amount overdue for payment.
Total Supplies is New Zealand’s leading supplier of Imaging supplies, we have the best prices and offer a fast overnight freight free service on all consumables. Having 15 years of industry knowledge you can be asured that you will receive the best quality service in New Zealand, we also offer a unique warranty on all our products.
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